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Looking to send messages to the UK from a new Sender ID? From 4th April, you will need to contact us to set this up.

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  • Esendex Support
  • Email
  • Email Delivery
  • Why are my messages shown as sent but not delivered?
  • Which character encoding is preferred for Esendex?
  • How do I warm up my IP ?
  • Your IP has been blacklisted (Shared IPs)
  • Why are my emails being “spam preblocked” by Esendex?
  • When will the sending limit be removed?
  • Can I purchase a B2B contact list? Is it legal?
  • How does Esendex improve the deliverability of the emails?
  • Why do I see the ‘on behalf of’ messages in my emails?
  • What is an IP Reputation?
  • What is deliverability?
  • Why are my marketing emails landing in Gmail’s Promotions Tab?
  • Why do I have blocked emails?
  • Why are my messages shown as sent but not delivered?
  • Why has my account been blocked/limited (suspended)?
  • Does the content of my campaign have an impact on the deliverability?
  • What is a dedicated IP?
  • Bulk Validations
  • Esendex Compliance Guide
  • How do you find an email header in your email client?
  • Why you should avoid free webmail as a sender address?
  • Enhancing Email Compliance: A Guide to Gmail & Yahoo Changes in 2024 for Optimal Deliverability
  • SPF (Sender Policy Framework) issues Troubleshooting
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