Typically, the person who creates the Esendex account becomes an Admin user. Admin users on an account can create additional users, and control their access to the system.
Here is a quick summary of the different roles available:
| User Role | Capabilities |
|---|---|
| Admin | User has full access to all applications and all application features. This includes ability to change account settings and create, manage and delete users. |
| Standard | User has full access to all application features but is not able to change account settings and create, manage or delete users. |
| Template | User can only send predefined templates. This user can view the inbox and sent items but is not able to create, manage or delete templates or access the settings. |
| Admin | Standard | Template | ||
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| Sending Messages | ||||
| Send SMS Messages |  |
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| Send predefined message templates | |
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| Send messages at a future date and time (scheduled send) | |
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| Send text to voice messages | |
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| Send free type messages | |
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| Send messages to contacts and groups | |
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| Send messages in bulk by uploading Excel or CSV files | |
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| Templates | ||||
| Create, manage and delete message templates | |
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| Inbox | ||||
| Read inbound messages | |
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| Delete messages | |
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| Sent items | ||||
| View and download sent messages | |
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| Contact management | ||||
| Create, manage and delete contacts and contact groups | |
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| Upload Excel or CSV files with contact information | |
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| Settings | ||||
| Change default account settings | |
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| Change Echo Email account settings | |
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| Create, manage and delete users | |
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| Configure push notifications for API integrations | |
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| API access | |
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Speak to a member of our support team.