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Email.
Get support for your Esendex Email products.
- Esendex Support
Email Editor
Email Delivery
- Bulk Validations
- Can I purchase a B2B contact list? Is it legal?
- Does the content of my campaign have an impact on the deliverability?
- Email statuses (all metrics explained)
- Enhancing Email Compliance: A Guide to Gmail & Yahoo Changes in 2024 for Optimal Deliverability
- Esendex Compliance Guide
- How do I warm up my IP ?
- How do you find an email header in your email client?
- How does Esendex improve the deliverability of the emails?
- SPF (Sender Policy Framework) issues Troubleshooting
- What is a dedicated IP?
- What is an IP Reputation?
- What is deliverability?
- When will the sending limit be removed?
- Which character encoding is preferred for Esendex?
- Why are my emails being “spam preblocked” by Esendex?
- Why are my emails showing as sent and not as delivered?
- Why are my marketing emails landing in Gmail’s Promotions Tab?
- Why are my messages shown as sent but not delivered?
- Why do I have blocked emails?
- Why do I see the ‘on behalf of’ messages in my emails?
- Why has my account been blocked/limited (suspended)?
- Why you should avoid free webmail as a sender address?
- Your IP has been blacklisted (Shared IPs)
Campaign Management
- A/B Testing
- Campaign Comparison
- Campaign Exclusion List
- Campaign Stats & Dashboard
- Can I send a campaign to multiple lists?
- Creating and sending your first Newsletter
- Email statuses (all metrics explained)
- Esendex Templating Language
- How can I add a CC or BCC to my email?
- How can I add an attachment to a campaign?
- How can I add an unsubscribe link to a marketing email?
- How do HTML Size, Image Size, and Pixel Height Impact Email Previews
- How do I archive my campaign?
- How to copy / duplicate a campaign?
- How to create an A/B test with your campaigns
- How to do a campaign comparison?
- In which format can we export our data?
- Segmentation
- Template Management
- What is a good unsubscribe rate?
- What is a normal open rate?
- What is an acceptable bounce rate?
- Why do my emails look bad in Outlook?
Contact Management
- How can I maintain a list of responsive contacts?
- How can I segment my contact lists ?
- How to build a CSV file?
- How to create & manage contact properties?
- How to delete one or multiple contacts?
- How to prove my contact’s consent ?
- How to upload my contacts to a list?
- How to view all my contacts in my account?
- Managing your contact lists
- Subscription Form Builder
- What are role accounts (or role addresses)?
- Which date formats are supported by Esendex?
- Why do I get “error logs” when I try to upload a contact list?
Current service status
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